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I am being driven crazy by the fact that my media keys aren't working for iTunes. Such a pain! How can I fix this? I've tried the whole Chrome Extensions thing, that being I deleted all my extensions. Still, nothing has fixed this. Thanks to all who reply!

  • Are you using macOS High Sierra? – Jake3231 Nov 26 '17 at 20:10
  • @Jake3231 That is correct. – Jason Gagson Nov 26 '17 at 20:14
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This is an intentional change in macOS High Sierra. Rather than the media keys always controlling iTunes, they will now control whatever media is playing at a given moment.

9To5Mac has detailed a way to change this behavior with a third-party application, macOS High Sierra Media Key Enabler for iTunes and Spotify:

Apple just released High Sierra and it brought good things and annoying things : they changed the behaviour of the media controller keys, they no longer control itunes, they control the video playback in safari. This pissed off a lot of people including me, so I just created a menu bar app to proxy media key events to iTunes/Spotify while Apple fixes this. It doesn't support touchbar yet, only physical buttons.

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