Today I was in a bike accident. I landed right on my phone (which was in my pocket) and cracked the entire screen. I've even got a bruise on my leg where the phone was sitting. Anyways, I texted a few people and got back home. Fast forward an hour, I lose internet connection. My phone still has 3 bars of LTE, it still has 3 bars of wifi, yet I cannot do a single thing on it. I can't load my email, I can't browse safari, I can't get on reddit, etc.. The only thing I can do is make calls. I've reset my network settings, I've restarted my phone 3 times, and I've done all the basic "turn it off and back on again"

It is an iPhone 6+, iOS 11.0

Does anyone know what could have happened to it or any fixes?

  • 4
    It is broken because you fell on it and it needs to be fixed. I don't think anybody at this site can fix it for you, or tell you its not broken. Sorry about your fall, though. I hope you're OK and I assume you were wearing a helmet. If you were not wearing a helmet, get one before you fix your phone.
    – IconDaemon
    Commented Oct 29, 2017 at 1:09

2 Answers 2


Since we cannot visually inspect the damage on your phone, I would say take your phone to the Apple Store to get a better answer. The Apple Store will also suggest how much it would cost to repair the phone.


You can try to do a full restore via iTunes. But more than likely the device should be replaced.

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