I was running Outlook as my main mail app, and while doing that the notification alerts were showing with just the generic 'app' icon.

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For various reasons, I switched back to Mail.app, but everytime I get a new email I get not only the (correct) Mail notification alert, but also the faulty Outlook alert. I use an Exchange account with push.

I have uninstalled Outlook, and rebooted my MacBook Pro.


Check your Internet Accounts in System Preferences in your Mac. Mac sure that it is deleted.

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