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Apple's Contacts app has been acting up for me recently. About the same time that iCloud sync stopped working I noticed that when assigning photos to contacts, they don't stay saved. They appear to be saved at first but when returning to the same contact card a minute later or so, the photo is gone.

Is anyone else having this issue? Any ideas how to fix it? I'm using macOS 10.13 on a 2017 MacBook Pro and iOS 11 on an iPhone 7.

  • I have the exact same issue, sync stopped followed by pictures not sticking. Same OS versions as you too. Did you ever fix it ? – xApple Jul 4 '18 at 4:41
  • @xApple Not yet. I’ll try wiping the drive and clean-installing macOS this week. Will report in case that helps. – Casimir Jul 4 '18 at 11:05
  • @xApple Clean-installing High Sierra indeed seems to have fixed the problem for me. – Casimir Jul 5 '18 at 9:30
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OK well I tried the following:

  • Turning off and on the contacts toggle switch on both the mac and the iPhone simultaneously. No effect.

  • Turning off iCloud on both the mac and the iPhone simultaneously. And then on. No effect.

  • Signing out of iCloud on both the mac and the iPhone simultaneously and then logging back in. This was a painful process but seemed to have solved the issue.

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