I was watching some Netflix on my Apple TV 4th generation, when I by mistake sat on my remote, suddenly a message appeared in the upper right corner, the message was like “Hold the button to activate stackshot in X seconds”, I can’t remember the specific text but it was something like the above mentioned.

So what is Stackshot? What is it used for,? And how do I activate it again?

Apple TV 4th gen. tvOS 11

  • I don't think you need to activate it, it looks like a debugging tool: developer.apple.com/legacy/library/documentation/Darwin/…
    – 0942v8653
    Oct 16 '17 at 20:08
  • Thank you, but why did I get a message about it, at the moment I stopped pressing some buttons?
    – Harcker
    Oct 16 '17 at 20:31
  • I had the same scenario watching Netflix and I rolled on my remote and the same message appeared with hold button for 6 seconds
    – Blake
    Oct 17 '17 at 7:58
  • I found this when my little daughter was playing with the remote :D Nov 1 '17 at 6:05
  • 1
    The key press in question is play/pause + minus(-), the lowest two buttons on the remote. Aug 6 '19 at 1:56

According to the Apple Developer documentation stack shot is to used collect all kind of information about a crashed process.

Apparently you used a button combination that activates Stackshots. On iOS it’s works like this (assuming tvOS works almost the same);


For freezes or hangs with your iOS device, or when stackshots are requested, please follow the instructions below to capture and attach them.

Press the Home button and either volume button on the device at the same time

Note: Press the button combo several times to capture a series of stackshots


  • By holding down the home button and the volume up button for 10 seconds, and then releasing the buttons gives a message “Log archive send to Apple (LINE BREAK) Send 1 logarchive to Apple”
    – Harcker
    Oct 17 '17 at 18:03
  • 1
    And by holding down Play Pause and volume down, a message with the text “Analyzing...” appears
    – Harcker
    Oct 17 '17 at 18:42
  • And just by clicking Play pause and volume, I get the message that my original question was about
    – Harcker
    Oct 17 '17 at 18:50
  • 3
    The "Play/pause" button plus volume down will work to save a stackshot in tv os as of Dec 03, 2018
    – masukomi
    Dec 4 '18 at 0:23

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