Every time I start up my iMac running Mavericks with my phone or ipad connected, I get this dialog:

Photos in the Camera Roll of “iOS Device” cannot be imported because the device is locked with a passcode.

Image Capture is set to open no application on connecting an iOS device, iPhoto is also set to not open any application on connecting a camera, and I can't figure out what else would be causing this.

Prevent Photos app on OSX from launching when plugging in device is technically a duplicate, however the answers in that question do not do anything for me (neither Image Capture nor iPhoto appear to be the problem).

Why does this happen and how can I make it stop, short of upgrading my OS (which I have technical reasons for not doing)?

  • Perhaps iTunes is set to synch photos, and to automatically synch when a device is connected? The "Prevent" checkbox in iTunes > Preferences > Devices should be unchecked, and the synch setup in iTunes should likewise have its "Synch Photos" box unchecked. – DavidSupportsMonica Nov 22 '17 at 17:50
  • Nope, iTunes was also not related to the issue. I have since upgraded to Sierra so the problem no longer happens anyway. – JVC Nov 22 '17 at 17:52

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