My MacBook Pro with Retina display has the following problem:

  1. Left Shift Key not functioning
  2. Sometimes Shift is on automatically and when restarting, will restart in safe mode

What I've done:

  1. Try using USB keyboard, the problem persist (always in Shift e.g press 8 will output *)
  2. Restart holding OptionCommandRP, get option to reinstall and three others
  3. Restart holding OptionCommandOF, the problem is gone but not for long (first time, it takes a day to happen again.. now, every 30 minutes or so)
  4. Install Karabiner-EventViewer, the press the Left Key definitely give no response; when my MacBook Pro in Shift, the log shows Shift flags for every key pressed.
  5. Reinstall macOS, seems not solving my problem

How can I stay out of safe mode, and use the functionality of shift keys?

  • You need to replace your keyboard. See this question/answer for an answer. – Allan Sep 18 '17 at 15:40

I have the same issue with MacBook Pro A1502 EMC 2875 on macOS 10.12.6 fresh installed and previous 10.10.

I also see graphics glitch on PWD logon switching to the desktop, and it's sluggish.

I re-seated ribbon cable and reset SMC. It worked for a while, then it returned.

I believe the keyboard got light liquid damage, so I'm changing it as a test.

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  • Please do let me know if changing keyboard solve the problem. The graphics glitch because it is in safe mode, imho. – Iyas Sep 18 '17 at 1:42
  • 2
    yes it sometimes did it without safemode. i unplugged battery and cleaned it with %100 alcohol and working good so far. – LatinMcG Sep 24 '17 at 22:45

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