I'm trying to file a Mail UI/Usability bug and it won't let me file it without filing a sysdiagnose. I see NO reason that Apple needs that private configuration data for a bug that has nothing to do with my individual machine's configuration.

How do I escalate this issue to Apple without having to include the sysdiagnose data?

  • 3
    I'm voting to close this question as off-topic because question about why Apple does something is outside the scope of what can be asked here as defined in the Help Center
    – Allan
    Sep 8, 2017 at 18:19
  • I submitted a flag. Sorry haven't posted on Stack Exchange for awhile and wasn't thinking in that context at the time.
    – clearlight
    Sep 8, 2017 at 18:22
  • But still, there should be some way to get Apple to solve that. Seriously they should not be requiring sysdiagnose for every bug filing. That seems like a draconian measure if not a ruse to thwart people from filing bugs at all.
    – clearlight
    Sep 8, 2017 at 18:23
  • 1
    Perhaps reword it to take out the "why" and leave in the "how do I..." Sep 8, 2017 at 19:01
  • What exact venue are you trying this? Developer bug reports are quite different from using e.g. "Feedback Assistant"? Sep 8, 2017 at 21:37

1 Answer 1


Assuming you're referring to the Mail app on macOS, you can submit a bug report via the Mail feedback page.

In the Feedback Type drop-down list you'll have the option of selecting Bug Report as your feedback type. There's also a Design/Ease of Use option that may be relevant in your case.

You can also access Apple's main Product Feedback page if your feedback is about something else.

  • That's great! Thanks. Didn't know about that. For the bug reports I filed I ended up editing a text file and saying that sysdiagnose shouldn't be a requirement for bug reports like that, since tech industry best practice is to not require any private information that is not Need to Know (in so many words - I paraphrased). Don't know why Apple is handling it this way. It's so off-putting, it's hard to not read it as a deterrent or deflection.
    – clearlight
    Sep 19, 2017 at 20:25

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