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I upgraded to macOS Sierra and now the Mail app won't open. Even though the Mail app. does not open, at Apple they told me there is nothing I can do and I will lose all email that I have on my Mac. I have very important data in my emails.

Does anyone have a suggestion?

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    What email server type do you use e.g. IMAP/POP etc (The obvious answer to this question is restore from a backup - if you have no backup don't do anything else until you have one) – Mark Sep 6 '17 at 20:59
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Any email you have stored on your Mac from your Mail app is located in your user account's library folder. More specifically, in macOS Sierra you can access your mail data as follows:

  1. Make sure you're in the Finder
  2. Press and hold the option key
  3. Click on the Go menu and select Library
  4. Your user account's Library folder will open (you can now let go of the option key)
  5. Within this folder is located a Mail folder. This contains any Mail data actually stored on your Mac.

Now, assuming you have Time Machine backups, all of this should already be backed up. However, if you don't, then you could copy this Mail folder onto a couple of USB drives for safe keeping until you sort out your Mail app issue.

NOTE: It's not clear from your question how you upgraded to macOS Sierra, nor what type of email account you have. As a result, we cannot advise how much data, if any, you have in your Mail folder.

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