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My iPhone 5 froze after the YouTube app failed to open.

I've tried holding the sleep/wake button + home button down with no luck. Nothing happens. I'm able to slide down the Notification Center and type and search in the box but then I try to open an app and nothing happens.

If I press and hold to activate Siri, she appears for a second then turns off as if I pressed the home button again.

I've tried connecting the iPhone to a Mac but as it's passcode enabled it tells me to unlock it and then replug it which I'm not able to do.

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  • worst case, did you try removing battery ?
    – Ruskes
    Aug 20, 2017 at 5:22
  • not yet should i just wait for it till battery go out? :(
    – Prince Philip Federico
    Aug 20, 2017 at 5:33
  • you could do that, my assumption is your system is flooded with youtube and it will not let it go, till the power runs out :)
    – Ruskes
    Aug 20, 2017 at 5:34

2 Answers 2

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If Siri starts but then stops "as if [you] pressed the Home button again", I'd say there might be a problem with your Home Button. Try using the Apple earphones with volume/play control and use that to press Home button for Siri. Does Siri still behave the same way?

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Unless the power or home button is broken, holding both will restart the device. Hold both buttons until the Apple logo is shown; it will take numerous seconds but be patient. This is definitely a step to take first before you start disassembling your device to access the battery.

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