My iPhone 5 froze after the YouTube app failed to open.

I've tried holding the sleep/wake button + home button down with no luck. Nothing happens. I'm able to slide down the Notification Center and type and search in the box but then I try to open an app and nothing happens.

If I press and hold to activate Siri, she appears for a second then turns off as if I pressed the home button again.

I've tried connecting the iPhone to a Mac but as it's passcode enabled it tells me to unlock it and then replug it which I'm not able to do.

  • worst case, did you try removing battery ?
    – Ruskes
    Aug 20, 2017 at 5:22
  • not yet should i just wait for it till battery go out? :( Aug 20, 2017 at 5:33
  • you could do that, my assumption is your system is flooded with youtube and it will not let it go, till the power runs out :)
    – Ruskes
    Aug 20, 2017 at 5:34

2 Answers 2


If Siri starts but then stops "as if [you] pressed the Home button again", I'd say there might be a problem with your Home Button. Try using the Apple earphones with volume/play control and use that to press Home button for Siri. Does Siri still behave the same way?


Unless the power or home button is broken, holding both will restart the device. Hold both buttons until the Apple logo is shown; it will take numerous seconds but be patient. This is definitely a step to take first before you start disassembling your device to access the battery.

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