I am locked out of my MacBook Pro. When I turn it on, I get the usual login screen which shows my username and asks for my password. I type in my password and at first, all seems right in the world--there is a progress bar as if it were logging in. But then a second login screen comes up asking me to type in both my username and my password. I cannot get past this screen. Very confused and a little distressed. I am running macOS Sierra on a late-2013 15" MacBook Pro. What am I missing?

  • Did you enable FileVault (disk encryption)?
    – klanomath
    Aug 15, 2017 at 19:43
  • I did enable FileVault, yes.
    – misterjoff
    Aug 15, 2017 at 19:58
  • 1
    @misterjoff did you ever fix this? Have the same issue now
    – Rene Pot
    May 20, 2018 at 9:44

1 Answer 1


I have just encountered this issue. The way that worked for me is to create a new administrator as described in How can I get admin access to a Mac without knowing the current password?, then use the new administrator to reset the original accounts password. Then I was able to log into the original account.

Before this method, I have tried

  • resetting pram and smc

  • running disk check from recovery mode

  • unsuccessfully trying to modify the encrypted apfs to decrypt it (it seems like encrypted is default)

  • resetting password of my original accounts from recovery mode

  • changing the password to the login keychain in terminal in recovery mode in case my password on the keychain wasn't updated along with the reset password in recovery mode

I am running Mac OS High Sierra

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