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I have an iPad running iOS 9.3.5. When I open the App Store it opens with a blank screen, and “Updates” is the only panel that shows any data.

How can I fix this?

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    If my Answer resolved your problem I would appreciate if you could Accept it (click the checkmark next to it) 😊 – user11633 Jul 25 '17 at 19:29
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Try this:

  1. Double-click the Home button (press it twice quickly):
    Home Button

  2. The Multitasking Screen appears. Locate the App Store and drag it off the screen by swiping up on it:

  3. Press the Home button again.

  4. Relaunch the App Store.
  • I'm not sure what is meant by "home button". Even so, swiping up on App Store doesn't activate the app store app. When I open the App Store there is a blank white screen with options at the bottom ("Featured", etc), but the only option that works in "Updates". How can I get the other options to work? Thanks. – Ronnie Greenhagen Jul 25 '17 at 17:23
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    I’ve added a photo of the Home button and a screenshot of the Multitasking Screen. I hope that helps. – user11633 Jul 25 '17 at 17:38
  • Thanks. I thing the multitasking feature only works with Ipad air, mini and pro. I have neither of these. – Ronnie Greenhagen Jul 25 '17 at 17:52
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    No, it exists in this form on all devices that support iOS 7 or newer, going back to iPad 2. – user11633 Jul 25 '17 at 18:05
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    Ok, now I understand - It worked:::: Thanks so much for your effort and patience... – Ronnie Greenhagen Jul 25 '17 at 18:23

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