I'm a little new to Enterprise Mac management but have 10 years experience as a Mac tech. I am in charge of deployment of 3k + macs for a LARGE international corporation. We are using Casper Suite.
To use VNC right now I have to ask people to get their IP then enable sharing so I can ask for permission. For some people, this is really annoying since they are "higher ups" and only has a couple minutes at a time.
My question is this. Is there a good Enterprise solution to VNC quickly? Maybe where I have a special login that either automatically logs me into their computer or asks them for permission without having them go through the annoyance of getting me the info and checking the box.
FYI, I was told that automatically checking that "anyone can request access" would be a security loophole so I can have that checked at deployment.
Thanks in advance.