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I have been user ControllerMate to optimize my workflow when using an external keyboard to trigger macros with Keyboard Maestro.

This worked very well until recently, when I installed an update for ControllerMate.

Now, when ControllerMate is running, the built-in trackpad of my MacBook Pro (late 2016) stops working. When I quit the application, the trackpad is functional again.

I thought it was an issue with ControllerMate, so I posted on their support forum, so far without any useful feedback.

Then I noticed that the same thing – non-functional trackpad – happens when I attach a gamepad controller via USB (GameSir G3).

Can somebody give me advice how to troubleshoot and perhaps find a fix for this problem?

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    Did you check the setting in System Preferences > Accessibility > Mouse & Trackpad > Ignore built-in trackpad when mouse or wireless trackpad is present?
    – toma
    Jul 1, 2017 at 16:09

1 Answer 1

Reset to default
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Fixed

The problem was that apparently installing the new version of ControllerMate somehow checked the preference “System Preferences > Accessibility > Mouse & Trackpad > Ignore built-in trackpad when mouse or wireless trackpad is present”. I turned it off again and everything works fine now.

Thanks @toma for pointing it out in the comments!

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  • This solution worked for me as well. I was hooking up an Xbox Controller (Via USB or Bluetooth) and the trackpad kept randomly shutting off.
    – Spyder Z
    Sep 27, 2021 at 20:46

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