I recently purchased my Macbook Air from school and they said that they have disconnected it from their server. But when I try to change the password for the admin account it shows me the following message:

The server is not available. Change your password when the server becomes available.

How can I fix this?

  • Password for what? User, Admin, some website??
    – Solar Mike
    Jun 24, 2017 at 19:12
  • Not sure if support.apple.com/en-us/HT202860 applies. Could you edit your post to show what specific scenario you are using to change a password?
    – bmike
    Jun 24, 2017 at 20:00
  • Trying to change the password for the admin account. @SolarMike
    – abc
    Jun 25, 2017 at 3:43

2 Answers 2


I had a similar problem with my Mac and used the following script to convert my AD-user account to a local one which I have total control over the password.

  • 1
    Thanks it worked! I was finally able to change my password.
    – abc
    Jun 29, 2019 at 18:24

I looked around into this issue and there must have been an error when the computer was disconnected from the AD (Active Directory) and the domain controller. One thing I read is that reconnecting it back to the AD/server and disconnecting it again will allow you to change your password. That method was discovered from here. Another thing could be an error with the school's domain controller. The systems administrator setting a preferred domain controller can fix this issue as pointed out here.

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