I've been having some big issues with my iPhone lately, but the most infuriating one by far is that my messages are not displayed in chronological order. The usual way is that a new message from a contact brings that thread to the top of the list, but about two weeks ago, my threads got sorted into a completely random order and, worse, when I get a new message, that thread isn't bumped to the top anymore.

So, when I get a new message, I have to scroll quite a ways to even find it. I've tried updating iOS on my phone. I've restarted my phone, turned off iMessage then back on, deactivated iMessage on my Macbook and reactivated just to see, and nothing's worked. Anyone have any ideas what the heck is going on here? This is on an iPhone 6 with iOS 10.3.2.

  • What's the time and date on your iPhone?
    – Jash Jacob
    Commented Jun 16, 2017 at 1:39
  • @JashJacob The time and date are correct, and in the date & time settings, I have it set to "set automatically" Commented Jun 16, 2017 at 1:41
  • Intresting. I've noticed such a mismatch happening when the date and time settings have gone wonky. Could you attach a screenshot with the timestamps showing in the message list view?
    – Jash Jacob
    Commented Jun 16, 2017 at 2:19
  • My daughter is having a similar problem but her phone is not an iPhone. If I send her a message from my iMac she receives them but not in chronological order. If I send them from my iPhone she receives them fine.
    – Natsfan
    Commented Jun 16, 2017 at 2:26
  • @JashJacob I edited my original post with a screenshot Commented Jun 16, 2017 at 3:48

2 Answers 2


My children sometimes change the date / time on my phone so that they can trick certain games that they play on it. Then, my messages no longer sort correctly. I just fixed my phone by setting the date and time to update automatically.


I turned off the Set Automatically option in the time settings and rebooted the phone. It fixed the issue.

  • Can you explain why that might help? Commented Jan 23, 2022 at 21:26

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .