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I have a MacBook Pro (mid-2012) with a US keyboard layout, but after a keyboard replacement I noticed my backtick/tilde key is now a section § symbol.

After some googling, I found the Karabiner app. Yes it can remap the button but I felt that my OS (Sierra) became very slow, and I don’t want to rely on an app just for remap a single key.

Has anyone experienced this issue before? I think maybe the technician installed a different kind of keyboard (maybe a UK one) instead of US.

Note: I’ve called the service center and they will get back to me next week.

  • 1
    Well, if your keyboard was replaced with the wrong layout, the best thing for you to do is to have it replaced again, with the correct one. – user11633 May 24 '17 at 15:12
  • On your original keyboard which symbols where on the key below the [esc] one? [return] On your replaced keyboard which symbols are on the key below the [esc] one? – dan May 25 '17 at 17:43
  • the button was the backtick/tilde. Problem solved, the replacement keyboard was the faulty one. – Wenes May 29 '17 at 2:43
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If you now have an extra key to the left of the Z, that is where you should find backtick/tilde.

(British and English International keyboards have this extra key and move those characters to it)

If you want things back where they were, a custom layout can easily be made with this app.

If you do not have the extra key, then you have the keyboard type being recognized incorrectly by the machine, which is another problem. But you can still fix it with a custom layout.

  • I don't have the extra key on the Z key. The weird thing I saw the keyboard replacement & compare that side by side with my old keyboard, and didn't see any difference. I also changed the 'keyboard -> input source' to US/English/ABC but none of them works. – Wenes May 25 '17 at 2:45
  • Then read the link I gave you with "another problem" in my answer. – Tom Gewecke May 25 '17 at 9:34
  • yes I did that before I got another replacement yesterday but still not working except using that karabiner app. Anyway problem solved, I got a new keyboard installed and everything works normally now. Except I got a newer F3 & F4 retina button lol. – Wenes May 29 '17 at 2:53
  • You'll need a PhD to understand how to use Ukulele – zundi Feb 9 '18 at 20:04
  • @zundi On the contrary, it's an incredibly intuitive app, I doubt it would take more than a minute or two to make a custom layout with one modified key. – Tom Gewecke Feb 9 '18 at 21:10
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for me it was a matter of configuring the keyboard through Settings -> Keyboard and then "recognising" again "unrecognised keyboard" (i.e., my plain keyboard which was plugged in all the time) and then setting its type to US (ANSI) instead of European (ISO).

-1

The UK keyboard does have a § key where the ~ should be.

enter image description here

This probably means they selected the wrong layout (for whatever reason). If you do have a US Layout keyboard, just go into System Preferences and select the correct one for your keyboard:

If it doesn't show up, click the "plus" button and add in the US keyboard layout.

enter image description here

  • The replacement keyboard was physically same with my old one. But I guess there's some difference inside. Anyway I'll let you know after the technician change the keyboard again. – Wenes May 25 '17 at 2:50
  • 1
    The layout doesn't matter. If the physical keyboards are different with the extra key, or if the machine is recognizing the wrong keyboard type, all Apple English layouts including US will put backtick on the extra key and § on the key under escape. Fixing requires a custom layout or solving the keyboard type issue. – Tom Gewecke May 26 '17 at 11:52

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