Few keys like i, k and l are not working for my login. These keys work at login screen and for other users. Had a conversation with Apple support online chat and we went thru the following but issue is not resolved yet.
We did the following
- NVRAM Reset
- System Management Controller (SMC) reset
- macOS Recovery
- Updated latest OS :macOS Sierra 10.12.5
- Reinstall macOS using macOS Utilities
During the process, app representative asked me to create new login and try and it worked.
Wondering if you have seen this issue on your Macbooks. I have so much data in my login and I haven't thought about it moving data to new login.