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Something is preventing my Mac Mini (Mid 2011, core i5) from restarting. As as result, I cannot install updates. How can I find what is preventing the Mac from restarting?

If I have to restart to clear out the RAM or similar, what I have been doing is running the terminal command sudo reboot now but I cannot install updates this way. Thank you.

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  • Will it shutdown? (sudo shutdown) If it can shutdown, then you can power it back up which will be, in effect a reboot.
    – Allan
    May 19, 2017 at 0:04
  • It will not shutdown via the Apple menu either, no. May 19, 2017 at 0:06
  • ...all terminal commands work, but they don't allow me to install updates. May 19, 2017 at 0:06
  • Have a look at this article: macworld.co.uk/how-to/mac-software/…
    – Allan
    May 19, 2017 at 0:08
  • Thank you, but I tried everything listed in the article already. How can I find what program is causing the issue? May 19, 2017 at 0:33

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Upgrading the OS to High Sierra resolved this issue.

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