9

A loved one recorded an audio message on Facebook messenger for me; it looks like the image below. I'm trying to download it, but nearly all of the ways to capture it don't see that the file exists, and the one exception to that downloaded a file that nothing can open.

Can someone please tell me how to download this file such that it can be played? I have 10.9.5, if that makes a difference. Thanks!

enter image description here

8

I'm sure there are many other methods but I will give you two simple examples here. And I will safely assume that you have access to the macOS Safari browser.


Method 1

  1. Go to the chat that contains the audio file you want on Facebook's Messenger Website.

  2. Open the Develop -> Show Web Inspector

  3. Go to the Network tab

  4. Go back to the chat and press the "Play" button of the file you want to download

  5. If you go back to the Network tab you'll notice that an audioclip-xxxxxxxxxxxxx-xxxx.aac audio file has been loaded. (but with digits instead of x's)

  6. Double click on the file and it should automatically download to your ~/Downloads folder

Method 2

  1. Go to the chat that contains the audio file you want on Facebook's Messenger Website.

  2. Open the Develop -> Show Web Inspector

  3. Go to the Resources tab

  4. Go back to the chat and press the "Play" button of the file you want to download

  5. If you go back to the Resources, inside the Other folder, you'll notice that an audioclip-xxxxxxxxxxxxx-xxxx.aac audio file has been loaded. (but with digits instead of x's)

  6. Double click on the file and it should automatically download to your ~/Downloads folder


These methods work with:

  • (add earlier version here)
  • Safari 7.1.6 (method 2 only)
  • Safari 10.1 (both)
  • Safari 12.1 (method 2 only)
  • (add later version here)

If you notice that this works with some earlier or later version, please edit this answer and add it to the list!

  • I was able to use the second method without problems, both on the messenger website and in the message area on Facebook-thanks! I have a question about the first method, though; I don't appear to have a Network tab… is it called something different on Mavericks, or is it hidden someplace non-obvious? – Going crazy May 2 '17 at 22:50
  • Try updating Safari. Which version are you using? – tpvasconcelos May 2 '17 at 22:59
  • I'm using Safari 7.1.6. According to my husband, who built my Hackintosh, I can't get a newer Safari until he updates the operating system, but he doesn't feel like doing that at this time. Do I just not have a Network tab? – Going crazy May 3 '17 at 0:56
  • @Goingcrazy maybe under the Timeline tab? – tpvasconcelos May 3 '17 at 1:04
  • I have a tab called Timelines, and under it there is something called Network Requests… But it, and all the other options, bring up totally empty grids of some sort. – Going crazy May 3 '17 at 6:45
5

In your URL bar instead of typing www.facebook.com type in m.facebook.com

This will give you the mobile site on your desktop. From there navigate to your messages and you will see downward arrow at the end of the audio clip. Click this and your audio will be downloaded to your default location on your computer, most likely your downloads folder.

Then go back to the normal version of Facebook by replacing m. with www.

Hope this helps

  • 2
    The mobile site cannot be loaded in my version of Safari. It DOES load in Firefox, but I don't get any kind of arrow anywhere associated with an audio clip. However, when I clicked on the file name itself, it gave me an option to download it! Thanks! :-) – Going crazy Aug 9 '17 at 4:08
2

Instead of downloading the audio file you can use an audio grabber to record it during playback. I've got good results with Piezo in the past.

1

Typing m.facebook.com into your Chrome browser should give you a download arrow at the end, but I don't know if it will work for Firefox or Safari.

Hope it helps!

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protected by bmike Mar 22 at 7:42

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