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I have been handed this phone from my workplace and have to use it. In the past I installed the Google Authenticator app on Android Nougat and it was working in all aspects.

Now I added some accounts on the iPhone side and removed them from Android to prevent confusion. But I accidentally moved one of my personal accounts to my work iPhone. I need to delete it from iPhone and relocate it back to Android instance.

For the life of me, I can not find a edit button or any other gesture that can help me edit/remove entries on the iPhone side. Can someone help ?

3

In the blue top bar with the "Authenticator" title, on the right you have the two buttons, one with a plus sign to add entries and one with a stylized pencil that allows you to edit the list.

the Google Authenticator screen

Tap the pencil button, tap the circle on the left side of any entry you want to delete (the circle will fill red) and at the bottom of the screen a button to delete the selected entries will appear.

  • This is not helpful as I have no "stylized pencil" to tap. – user277190 Feb 21 '18 at 6:33
  • On my iPhone !this is the Authenticator screen. As written below, it's possible your app is stuck... never happened to me though – Gio Valerio Feb 21 '18 at 9:14
  • Also, you need to be very precise when tapping on the circle. It won't work otherwise. – Denis Mar 8 at 1:02
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Re-set your phone. On occasion, the program freezes... and that "blue" bar at the top labeled "Authenticator" will not appear. When this happened to me, it was a gray bar at the top and bottom. When I turned off my phone and restarted it - and then went into Google Authenticator, the blue-authenticator bar (with the edit pencil icon) had returned! I was then able to remove the number/counters I wanted to remove.

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On iOS I had to remove and reinstall the app before I could see the blue header, mine was grayed out with no menu available.

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protected by Community Feb 21 '18 at 7:50

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