One of our Macs is still on Mac OS X 10.6.8 and on that particular Mac, every so often, there is no Apple icon. When this happens, there is no Apple menu either. What I mean is that clicking where the Apple icon should be results in nothing - no menu options at all.
Sadly, this behavior is unpredictable. It can occur immediately after booting up, or it can occur after days of heavy use. We haven't noticed any pattern whatsoever. :(
We have tried resetting the NVRAM and SMC, starting in Safe Mode, quitting the Finder, verifying/repairing permissions, and scanning for viruses.
None of these steps have fixed this problem. I do not recall seeing the Apple Menu disappear while in Safe Mode, but since this issue is not constant it could just be that the Mac hasn't been used in Safe Mode for long enough to occur.
- Has anyone ever anywhere seen this behavior before?
- Any suggestions beyond having to do a full clean install?