After upgrading to iOS 10.3.1, my iPad Air 2 is no longer playing music videos (TV icon), which I downloaded using Syncios. I can see that the music videos are there on my device, but they won’t play.


I have seen this problem mentioned with a few other third-party audio/video apps. The solution offered was to delete the local song, video or audiobook from your iPad, then re-download it. This is a bug caused by iOS 10.3.

  • Thanks for response, however the problem is that the song or music video does not show up in the Ipad after you transfer from Syncios. – Ann SC Apr 7 '17 at 17:55
  • I had a feeling that might be the case after I looked up what Syncios actually was. Sorry I couldn’t be of help. – user11633 Apr 8 '17 at 1:21

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