So I just bought this phone BRAND NEW month and a half ago. Must have dropped it today as half of the screen is damaged and unusable (can't see or use touch) Went to Telus where I bought the phone and had some problems about the warranty. Its Saturday and I have to wait til Monday when a manager comes in Store for me to deal with this. The agent did do a factory reset on my phone in case it was just a glitch but its the same. So now its at the original welcome screen. Before I could at least see my texts etc, now its just at the spot where I enter a wifi network and I can't enter the password because I can't use the full screen and keyboard! Im hoping there is some way I can use my phone through the MacBook!! Only been using Apple products a short while though so I'm not familiar with all the mac can do. Can anyone help? I know before I had the phone reset I had it synced with the MacBook so I could see my messages and stuff from there but its not anymore. Shouldn't there be some kind of app I could use on another Mac device to control my iPhone? thanks!


This isn't a complete answer because there's no simple way to really control the phone via mouse and keyboard. I can get you past that screen though.

First, plug your phone into your computer.

Then open QuickTime Player and choose "New Movie Recording". Using the little drop down right next to the record button, switch it from the built in camera to the name of your phone. You don't have to actually record it, but this will allow you to see the full screen.

Next, go to iTunes and open the page for the device (this button: enter image description here). Then scroll down in that Options part and click "Configure Accessibility…". Under Seeing, choose VoiceOver, and then click OK.

Now you can use your phone, but it's going to be tedious to type.

To cycle through all the buttons on screen, swipe left and right. To click one, double tap on the screen. This includes the keyboard keys, so you can slowly type the wifi password. (However, you can hold off on typing that in, and skip this screen for now. You will be able to use the Mac's keyboard to type)

If you download Mocha Keyboard Lite to your computer, and on your phone, use VoiceOver to go through the Bluetooth settings, you can enable Bluetooth and connect to your computer. That way you can use your MacBook Air's keyboard to type on the phone. That's as close to normal usage of the phone as you can get with a half-broken screen.

Note that the lite version of Mocha Keyboard does not allow you to use the delete or backspace key! Type carefully!

Edit: if you really need to use backspace with Mocha Keyboard Lite, just press Control+Shift+B, then Control+K. Don't ask me how I know this!

  • 1
    Does the QT new movie recording option require the latest iOS? I have macOS 10.12.4 and iOS 9.3.5 on an iPhone 4S and do not get the option to record my iPhone in the dropdown menu from QT for either New Movie or Screen Recording, thanks!. – Mr. Kennedy Apr 2 '17 at 2:31
  • Amazing! Thats exactly what I was looking for! Thanks so much! – kaliflynn Apr 2 '17 at 21:45
  • @Mr.Kennedy I don't see why that wouldn't work. The feature was introduced with OS X 10.10 and iOS 8. It's possible something changed and 10.12 is expecting iOS 10 or later. However there are other options to record your phone's screen on the Mac, if that's your intent. Look for an AirPlay display server for the Mac. – 0942v8653 Apr 3 '17 at 18:43

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