My IPhone doesn't allow incoming or outgoing phone calls. Starts to dial then just goes back to the contacts screen I can receive messages and send messages BUT only to people with an Apple device. Please help.

  • Sounds like you need to contact your provider.
    – Tetsujin
    Mar 28, 2017 at 6:11

1 Answer 1


A couple of things to try:

  1. Try forcing it off (hold power button and home button down for 10+ seconds) and back on.
  2. Try removing and reseating the SIM.

  3. Make a test call to customer service (611 in the US).

  4. If none of the above work, you can reset network settings (Settings -> General -> Reset -> Reset Network Settings).

This is what any tech support (Apple Store, carrier) would have you do first.

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