I'm trying to uninstall the Setapp. I was going to think about renewing my subscription later but it forced my hand because iStat constantly pops up a windows that says:

Your Setapp subscription is no longer active, and iStat Menus Status cannot be opened.

If I cancel, quit, drag to the trash or kill iStat it always comes back. So now I'm trying to uninstall Setapp but I'm running into the same problem. The uninstall dialog wants me to quit iStat but no amount of hitting the 'Quit' button will make iStat go away and thus I can't uninstall Setapp.

  • 1
    Try force unloading the three bjango.istat* launch agents first: sudo launchctl unload -w /Library/LaunchAgents/com.bjango.istatmenusagent.plist (the other two are com.bjango.istatmenusnotifications and com.bjango.istatmenusstatus). sudo launchctl unload -w /Library/LaunchAgents/com.bjango.istat* may also work.
    – klanomath
    Mar 10, 2017 at 16:26
  • This did it, though I had to use sudo launchctl bootout gui/501 /Library/LaunchAgents/com.bjango.istat* instead. Mar 12, 2017 at 1:45
  • man. what a mess. Is this really how to uninstall setapp??
    – pixelfairy
    Mar 19, 2017 at 4:10
  • fuck setapp. It was toxic to get it off my system. Try these commands: pkill -9 -i "setapp*" launchctl unload com.setapp.DesktopClient.SetappAgent launchctl unload com.setapp.DesktopClient.SetappUpdater.plist rm -rf ~/Library/Application\ Support/Setapp/ rm -rf ~/Library/Containers/com.setapp.DesktopClient.SetappAgent.FinderSyncExt
    – Chris
    Apr 25, 2018 at 2:17

3 Answers 3


iStat Menus is a little different to other apps, in that it is intended to always be running and in your menubar. The main app is used to configure its settings. Throwing the main app in the trash won’t remove it from your system (we wish it could, but that’s not technically possible).

The normal way to uninstall iStat Menus is to choose iStat Menus → Uninstall from the menubar inside the iStat Menus app, then click Uninstall.

We have some additional help: Installing and uninstalling iStat Menus

For those using Setapp, here’s some specific instructions.

Uninstalling iStat Menus with an active Setapp account

If you have an active Setapp account, please choose iStat MenusUninstall from the menubar, then click Uninstall.

Uninstalling iStat Menus without an active Setapp account

If you don’t have an active Setapp account, please run /Library/Application Support/iStat Menus 5/iStat Menus Uninstaller.app

You can get to the uninstaller by choosing GoGo to Folder while in the Finder, then pasting /Library/Application Support/iStat Menus 5/iStat Menus Uninstaller.app into the text field and clicking Go.

If you have any other questions about iStat Menus, or need more help with uninstalling, please don’t hesitate to get in touch via our website, via Twitter, or via any other means.

Clarification: I work on iStat Menus. I am a founder and designer at Bjango.

  • 3
    It is not a pleasant experience for the user to be punished like that just because we do not want to pay you after the trial is ended. I had to spend quite some time to clean away all of the nasty SetApp items before I could start working again after a reboot. This process made it clear for me that i will never trust you again, I was planning on paying but just wanted to see if how I would get by without the apps for a week first.
    – Johan
    Mar 16, 2017 at 14:09
  • 2
    @Johan I'm not sure you understand how apps like this work. It's technically infeasible to uninstall an app like iStat Menus just by dragging it to the Trash — it installs daemons so that you don't have to keep the configuration app open all the time. Also be aware that Marc is from Bjango (iStat Menus dev), not Setapp. iStat Menus is a fantastic app I've used daily for years.
    – grg
    Mar 20, 2017 at 22:14
  • @grgarside I have not said anything about moving iStat to trash. So please staty to the topic. But yes, my unpleasant situation was caused by how SetApp handles the end of trial and not by the iStat app itself, and I was not aware of who Marc is working for or not. Do you claim that SetApp who installed this app on my computer could not have uninstalled it when the trial was over? This was however not the only app from SetApp that slammed up blocking popups and messed with my system. Even the background picture from space one disappeared, crazy =)
    – Johan
    Mar 23, 2017 at 19:35
  • @grgarside you're talking like iStatis unique in this regard. I used plenty of apps that live in the app bar, some of which include kernel components - VPNs, osxfuse, caffeine, 1pass, spectacle,alfred, and so on and so on, and all of them can be deleted just by moving app to trash. All of them! Your app is the only one giving me trouble, and I do regret the day I installed it. Please quit excusing your own incompetence by saying it is 'not technically infeasible''
    – thule
    Jun 19, 2017 at 9:05
  • @letitbee Allow me to preface once again and say this is not my app, and I am not the author of this answer. With regard to the apps you mention: I'm not sure what you mean by VPNs since they are added in System Preferences, I haven't a clue what OSXFUSE app you're removing but there's no way trashing the app is a proper uninstallation, and Caffeine/1Password/Spectacle/Alfred are all perfectly standard apps so I don't know why you are comparing them in this situation.
    – grg
    Jun 19, 2017 at 15:18

Running this commands should solve your issue, right after quitting the app

rm -rf  ~/Library/Application\ Support/Setapp/
rm -rf ~/Library/Containers/com.setapp.DesktopClient.SetappAgent.FinderSyncExt

This would never popup again.


that's Volodymyr from Setapp team here.

You see, the iStat Menus app has its own uninstallation procedure to remove its app agents due to their installation to the Launch Agents.

To uninstall iStat Menus completely, please navigate to the ~/Library/LaunchAgents folder (or the /Library/LaunchAgents folder, depending on the version of iStat Menus you had), and remove the following leftovers to uninstall iStat Menus completely:

com.bjango.istatmenusagent.plist com.bjango.istatmenusnotifications.plist com.bjango.istatmenusstatus.plist

At Setapp we're working on the smooth uninstallation procedure, hope to have the update soon.

Have a great day.

  • 2
    So it's impossible to uninstall setapp atm? Mar 13, 2017 at 16:26
  • @Mauran Did you read the answer? It provides the uninstallation instructions. Also see the other answer from iStat Menus dev.
    – grg
    Mar 20, 2017 at 22:15

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