I've been having this problem for a few days.

Recently I switched my App Store country region from India to Canada. All my past app purchases and downloads were erased. I then downloaded some apps that I had already downloaded through the Indian Store. These apps were not added to my purchases. I am unable to review them therefore.

Also, a popup for software update keeps showing up but when I check for updates I cannot see any updates.

I'm using an iPhone SE.

  • Did you double-check that you're still signed in with the correct Apple ID?
    – Bob
    Commented Feb 24, 2017 at 12:05

1 Answer 1


Usually users can switch their App Store region by logging out of their Apple ID for one region and then signing in with their Apple ID for the other region. All downloads will still remain on the iPhone and should not be erased. So why were your past purchases erased? Did you do this or did it just happen?

When app updates appear, the only updates you can download are for apps you downloaded with the Apple ID you're currently signed into. So this means having to regularly sign in and out of your Apple IDs.

This is what I mean. If you downloaded app X from the Indian store and you are signed in to the Apple ID for the Canadian store, the App Store app will still tell you that an update is available for app X. But downloading that update won't work unless you sign out of the Canadian Apple ID and then sign back into the Indian Apple ID. That's why it is better to just delete app X and redownload it using the Canadian ID as that meas it will be listed as a purchase for that ID. But if app X cost money then you don't want to do this because you don't want to pay for it again.

What you should do is delete any apps from the Indian store that are freebies and then download them again with your new Canadian Apple ID. This way you only have to change back to the old Indian Apple ID when you have to update an app that you paid for as you wouldn't want to have to pay for it again.

Does this answer your question?

  • 5
    You are largely correct, however there is one consideration you haven't considered. Not all apps are available in all stores, so before the OP deletes all the free apps purchased on the Indian store, they should ensure that those apps are also (1) available on the Canadian store and (2) also free on the Canadian store. Otherwise they may wish to keep those apps as they are.
    – Monomeeth
    Commented Feb 24, 2017 at 12:50
  • Oh I see. I did not consider this. Thank you for pointing it out.
    – Phuc Ho
    Commented Feb 24, 2017 at 13:13
  • No worries. It's not a big issue because even if the OP had deleted the apps and they weren't available/free on the Canadian store, they could still log back into their Indian account and re-download the apps. :)
    – Monomeeth
    Commented Feb 24, 2017 at 13:16

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