Need assistance, I go directly to login.microsoftonline.com and install office 365/2016 onto my mac. After installing the Microsoft office suite icons all show up. When I click on any one the of icons (outlook, word, excel, etc.) it first prompts me for my email account, which I type in. But after typing in my email address the icon (outlook, word, excel, etc.) does not open the program.
Instead I am presented with:
"An error occurred. Contact your administrator for more information."
- Activity ID: 8fa37a1c-40e1-9f90-03fcd961835e
- Relying party: Microsoft office 365 Identify platform
- Error time: 08 Feb 2017
- Cookie: enabled
- User agent string: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/602.3.12 (KHTML, like Gecko)
But even though after installing Microsoft Office 365/2016 from the Microsoft portal I can not open (outlook, word, excel, etc.). I can open (outlook, word, excel, etc.) online inside the portal.
And when I go to the Microsoft portal and check https://portal.office.com/account/#installs it shows no Detected installs. Even though there is an install on the mac, that will not open.