When I went to restore an iPhone 4 with iOS 7.1.2 with iTunes, I got it stuck in recovery mode.

I believe the device has been restored, since it has been reverted from 'Mike's iPhone' to just 'iPhone'. But now I'm stuck in recovery mode.

I used the Reiboot tool on my Windows 7 laptop, but that didn't work, so it prompted me to download the firmware, since the software was damaged. I did, but I have to pay to begin the process with Reiboot. Is there any free way to fix this?

Note: I've also tried to use the 'Tiny Umbrella' tool on my laptop, and that won't even start. I do have an old computer tower running Windows XP, maybe I could use Tiny Umbrella on that?

  • "I have to pay to begin the process" ?? Pay who? There is no charge for any iOS. The free way is iTunes. – Tetsujin Feb 8 '17 at 16:46
  • You clearly have only skimmed my question, Tetsujin. I have already attempted to restore the device with iTunes, but the iPhone is now stuck in recovery mode, and the process will not complete. – user224005 Feb 8 '17 at 16:50
  • I picked out the point that made no sense & may cost you money. But if you want to pay for something unnecessarily, who am I to stop you? – Tetsujin Feb 8 '17 at 16:52
  • Tetsujin raises a fair point, even after thoroughly reading your question I do not understand why you suggest you must pay. Is it Reiboot asking for payment? – grg Feb 8 '17 at 16:52
  • Indeed, it is Reiboot that asked for payment. I apologize, did I not specify? – user224005 Feb 8 '17 at 16:53

Enter DFU and perform a DFU restore.

  1. Connect the device to iTunes using USB.
  2. Hold the Power and Home buttons until the display turns black.
  3. Immediately release the power button but keep holding Home until iTunes displays a message that the device must be restored. The screen of the iPhone will remain black.
  4. Use iTunes to restore the device.
  • This method only looped me back into recovery mode. – user224005 Feb 8 '17 at 16:55
  • I apologize, I re-read your answer. The process has begun, and I will notify you if it works. – user224005 Feb 8 '17 at 16:57
  • This did nothing for me, sorry. It reached the point of 'Verifying restore' and then it stopped. – user224005 Feb 8 '17 at 17:43
  • @YSP It's only been ¾h, I would have expected it to take at least an hour. Did it say anything when it stopped? – grg Feb 8 '17 at 17:45
  • No, just 'iPhone could not be restored'. – user224005 Feb 8 '17 at 17:50

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