I have Outlook 2011 on my running Snow Leopard 10.6.8. I managed to import the mail, calendar and contacts without an issue. Under Outlook > Tools > Sync Services I selected calendar, contacts, tasks and notes. I also selected "On My Computer" and the box shows the Outlook folder to add new items to on my computer.

My MobileMe preferences have also all been selected and I've tried syncing several times, yet, when I add a new contact, I se eno merging of the data on MobileMe or my iPhone 3.

How do I get MobileMe and Outlook 2011 to sync correctly?

  • Step one is to isolate things - does the data get off your mac to the cloud? me.com/contacts and such will help - also you do have support from apple if you don't want to troubleshoot this yourself. They are great getting the phone and the mac synced to the cloud. You might need help here/elsewhere if the problem is outlook, but it's not clear where things have broken in your case...
    – bmike
    Oct 9, 2011 at 23:21

1 Answer 1


Outlook, like Entourage before it, isn't setup to support MobileMe natively as an account that it will sync more than Mail with. I understand you eventually want to get data to your iPhone, but Apple's central MobileMe service just can't talk to Outlook as you're hoping, which I will now attempt to explain:

In the past, syncing other types of data than mail was accomplished by setting up MobileMe in each of the corresponding apple apps(iCal, Address Book) and then enabling SyncServices in Entourage to have it push and pull updates to the data. With Outlok 2011's release, only contacts were supported via Address Book, and mishaps were reported when Calendars were eventually turned on: http://www.pcworld.com/article/224461/microsoft_blames_apple_for_outlook_2011_sync_snafu.html

The moral of the story is Microsoft has shown little excellence in the area of email clients besides the ones on its platform(Outlook for Windows) talking to its mail service(Exchange). Apple will have the best clients for its service, even if it is spread across multiple apps(unless you choose to use the web interface for everything).

More background on what was available, and one report on using 2011 with sync services: http://www.macworld.com/article/155727/2010/11/outlook2011faq.html and http://www.scrubly.com/blog/index.php/2011/01/how-to-sync-outlook-2011-for-mac-with-mac-address-book/

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