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In an hour I am going to the Apple Store and get my cracked screen replaced or fixed. Since I still have time, should I restore my phone to factory settings first? I have already backed it up on my computer.

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  • I wouldn't. If you're concerned about privacy, make sure it has a passcode, but I wouldn't worry about it beyond that.
    – NoahL
    Jan 29, 2017 at 0:07
  • I have a passcode and the employee asked me for the passcode "just in case something goes wrong" and then I reset the phone. Jan 29, 2017 at 0:48

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