I have a computer (Mac OS X 10.9.x) that became corrupted so I have reformatted the hard drive and am attempting to reinstall the operating system. It asks me to log in with an apple ID so I logged in to one I haven't used in awhile. I get the error message:

This item is temporarily unavailable. Try again later.

What can I do to get this computer up and running again? I have also tried using a different Apple ID, but when I went to reset my password, I don't receive the password reset email.


1 Answer 1


Mavericks was the operating system, which isn't available in the app store. I was able to boot into internet recovery mode via command+option+r and reinstall the original operating system. From there I will be able to upgrade to the latest. Also, apparently the HD corruption happened because we shouldn't have tried to upgrade from Mavericks.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .