20

I have an older iPad Mini and when I try and use a game iOS Game Center asks for my password, which I enter, and is accepted. Then it asks to type in the Apple ID Verification Code, although there is nowhere to type it in.

2

EDIT: Thanks to fsb's suggestion the verification code was accepted by typing it directly after the password into the Game Center login password field. I'm shocked Apple would expect anyone to know to do this without prior knowledge!

  • 2
    I am offended that Game Center even exists, but I wouldn't downvote someone for pointing out a rather stupid programming error in it. :-) – WGroleau Jan 1 '17 at 4:59
  • 2
    I read on one of the Apple discussion threads that you can type the code into the password field, right after your password and without using any spaces. Some posters there say it works. I don't use Game Center but I'm assuming there's an Apple login on there somewhere. – fsb Jan 1 '17 at 7:01
  • The error message given (shown in the screenshot in the question) explains precisely how it works: entering ‘your password followed by the verification code’. I must be missing something with regard to what prior knowledge you mention is required to complete this? – grg Apr 19 at 22:06
  • @grg: The message is vague in the sense that one expects an input field specifically for the verification code (as is standard on anything else I’ve seen requiring it). It’s about the equivalent of going to pay for something and trying to figure out how enter the pin number after swiping a credit card — without a keypad, it’s not entirely obvious. – l'L'l Apr 20 at 1:51
24

According to this Apple Support page, the issue is two-factor authentication with older devices/iOS.

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions, you might be asked to add your six-digit verification code to the end of your password when signing in.

Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field without any spaces between the password and the verification code.

  • 4
    +1 for an answer that makes me wonder how you know this – owlswipe Jan 4 '17 at 0:06
  • 1
    With a lot of two-factor authentications services it works this way. For software that does not support the input box for the verification code. – LH16 Jan 7 '17 at 15:32
  • @owlswipe The error message given (shown in the screenshot in the question) explains precisely how it works: entering ‘your password followed by the verification code’. Did I miss something here? – grg Apr 19 at 22:02

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .