I am not receiving notification of new voicemails on my iPhone 4 (model A1349). The voicemails are available and I can listen to them if I check but I receive no notification when a new one arrives.

This has been a problem for many months but I've finally missed enough information that I'd like to try to fix it.

I've found suggestions on various websites to use "Reset Network Settings". I haven't tried this yet because I don't know the full consequences and I'd rather not disrupt the rest of my phone service.

  • Resetting network settings is not a bad idea: the only thing it does is reset your WiFi and Bluetooth connections (so you will have to type in WiFi network passwords again and repair bluetooth devices) and cycle on/off your connection to cell networks (harmless but could fix issues).
    – owlswipe
    Commented Dec 20, 2016 at 23:20
  • 1
    Have you tried more basic troubleshooting (toggling on/off airplane mode, turning WiFi Calling on or off, restarting your device)?
    – owlswipe
    Commented Dec 20, 2016 at 23:20
  • And can you ensure that the Phone app is allowed to send you notifications (including banners, including show on lock screen) in Settings -> Notifications -> Phone?
    – owlswipe
    Commented Dec 20, 2016 at 23:21
  • Okay, I went ahead and "Reset Network Settings" and then restarted the phone. The behavior seems the same (call from another phone, don't answer, leave voicemail, notification of missing call on target phone but no notification of voicemail). The phone has Settings -> Notification Center with an include section that has Phone beneath it. I'm not sure if that's the same as what you're referring to. There doesn't seem to be anything named just Notifications in Settings. Commented Dec 22, 2016 at 1:18
  • 2
    Ok. If you go to Settings -> Notification Center -> Phone (or Settings -> scroll way down to Phone -> Notifications) make sure it's allowed to send you banner notifications and make sure Show on Lock Screen is enabled.
    – owlswipe
    Commented Dec 22, 2016 at 2:04

1 Answer 1


Recently upgraded from iphone 5s to iphone 8 and also changed providers, had 5s call forwarded to new iphone 8 for a month to be certain i would be satisfied with coverage ect. Everything wad 100%, voicemail worked fine. After cancelling old service provider my voicemail stopped showing notifications but were accessable, just didn’t know i had any. After hours of tech support and reading different forums I decided to backup my old phone to my computer and restore to new phone. Now everything is working fine. Hope it helps someone.

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