What if my iPhone was stolen and I do not want anyone else to use it?

  • Is it enough for the thief to restore my iPhone with iTunes using recovery mode to use it as their own new iPhone?
  • Is there a way to prevent this?
  • What can I do to make my iPhone totally useless for the thief?

3 Answers 3


These Articles HT201472 and HT201365 from Apple clearly explain what you can do to in case your phone is lost or stolen.

To Answer all of your questions:

Yes there is a way to prevent anybody from using your phone. When the phone gets stolen you put your device in lost mode as explained in the articles above. No one will be able to re-use / re-active your phone without your Apple ID and password because of the Activation Lock that is enabled when you put the device in lost mode.

With Activation Lock, your Apple ID and password is required before anyone can:

  • Turn off Find My iPhone on your device
  • Erase your device
  • Reactivate and use your device

To put your device in lost mode:

  1. From any iPhone, iPad, or iPod touch, log into the Find My iPhone app using your Apple ID. You don’t have to log in Find My iPhone from a device that you own (ie. it could be a friend’s device), but you must login using the same Apple ID/password as the device you are trying to put into Lost Mode.

  2. Once logged in, Find My iPhone will show a map and a list of devices that are linked to your Apple ID. Tap on the device you have lost or that was stolen to select it.

  3. Tap on the “Actions” button at the bottom of the screen, then tap on “Lost Mode.”

  4. You will be asked to confirm you want to turn Lost Mode on. Tap on “Turn On Lost Mode…” to continue.

  5. If the device you are trying to put in Lost Mode doesn’t have a passcode, Find My iPhone will require you to set one up on the spot. Type in a passcode and type the new passcode again to confirm. If you already have a passcode enabled on the device, then you can go straight to the next step.

  6. You will now have the option of entering a phone number where you can be reached. This phone number will be displayed on the Lock screen of your device. Although optional, it is highly recommended you add your phone number so people can reach you if they find your device. Tap “Next” when done.

  7. Finally, you can enter a message to display on the Lock screen along with your phone number. By default, the message is “This iPhone has been lost. Please call me.” but you can customize it the way you want. Tap “Done” in the upper right corner to activate Lost Mode.

  8. If someone tries to plug your iPhone in iTunes to restore it, they won’t be able to and they will see the following message, asking them to first turn off Find My iPhone. itunes-restore-attempt

  • 3
    You can restore in recovery mode as the phone has no way to refuse a restore in that mode - it's explicitly designed to be able to recover devices with a corrupted/compromised firmware. However you will not actually be able to set up this iPhone, the Apple ID login form will appear when you turn the phone on for the first time after the restore. Commented Dec 13, 2016 at 11:06
  • 3
    One caveat, the device has to go online (connect to the internet) at least once [after you activae lost mode] before all these settings take place. If the would-be thief never connects the device to the 'net, the settings won't change. Commented Dec 13, 2016 at 11:43
  • 5
    @BartłomiejSemańczyk it does not matter if the phone was on or off, but if Find my iPhone was active or inactive. It has to be activated once (usually when first setting up the phone). Afterwards, Activation Lock is always on, even if the phone is reset or turned off. If the phone was off, or if the thief removes the SIM, Lost Mode will never kick in, but -if turned on- Activation Lock will persist. The only way to remove Activation Lock remotely is by erasing the phone from your iCloud, for what you need your Apple ID and password credentials. Commented Dec 13, 2016 at 12:05
  • 1
    @BartłomiejSemańczyk, yeah that is correct. If the iPhone was not in lost mode you will be able to just restore an iPhone and use it with a different Apple ID. However if you put it in lost mode ... even if the iPhone was never connected to the Internet after being stolen - the activation will still fail because after restoring it will try to activate the iPhone and it will check with the Apple servers if the device has been reported as Lost / Stolen and refuse the Activation.
    – Chrisii
    Commented Dec 13, 2016 at 12:07
  • 5
    @Chrisii even if Lost Mode did not kick in, if Find my iPhone was on, the phone will not be able to be used with a different Apple ID. Commented Dec 13, 2016 at 12:14

There is no easy way to bypass Activation Lock at the moment, not even resetting with iTunes.
That will only allow the thief to erase the phone contents.
If the thief is able to guess your passcode, he will still be stuck with an un-upgradable, un-sellable device.

If your phone has Find my iPhone turned on, it cannot be used without your iCloud credentials.

  • 1
    There's tons of iPhones on ebay claiming to be "iCloud locked". The phone is not unsellable, and most are still worth a few hundred bucks for parts.
    – JPhi1618
    Commented Dec 13, 2016 at 18:18
  • 1
    @JPhi1618 absolutely, I meant not sellable for reuse. Commented Dec 13, 2016 at 18:20
  • 1
    Totally true. I wanted the OP to know that there is still a big market for stolen phones even if they can't be "used" again.
    – JPhi1618
    Commented Dec 13, 2016 at 18:22
  1. Use a strong password instead of a pincode. For daily use you use TouchID anyway. But after 24 hours not using it, it will request a password.
  2. Activate Find My iPhone, it includes Activation Lock, a feature that's designed to prevent anyone else from using your iPhone, iPad, iPod touch, or Apple Watch if it's ever lost or stolen. Activation Lock is enabled automatically when you turn on Find My iPhone.
  3. As soon as you know that your iPhone is missing, put it in 'Lost mode'.
  4. Use a strong password for your iCloud account.
  5. Enable two-factor identification for your iCloud account. Make sure you can use 2 devices for it. And store the recovery key in a safe place.

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