1. I often can't find my sent mail in my Gmail account viewed on my Mac in Apple Mail. I did not set up these folders, but I have both a "Sent Mail" folder indented under a "Gmail" folder and a "Sent Messages (gmail [accountname])" folder in my Gmail account in Apple Mail. Sometimes a sent messages shows up in neither of those, but I can find it by searching for it.

  2. Some incoming messages do not appear in my Inbox, but are in a box I did not set up labeled "Important."

How do I set the Gmail settings and filters to avoid these two problems?

2 Answers 2


Besides Google's "official" guide to configure GMail with a desktop client (see Wheat Williams' answer) I think this guide is pretty good and helpful:


It' a detailed step-by-step guide an features several screenshots.

Regarding the sent messages (your first point):

"Select the [Gmail] -> Sent Mail subfolder and choose Mailbox -> Use This Mailbox For -> Sent"

  • I have been looking for something like this for very long, thank you.
    – reg
    Commented Nov 29, 2011 at 18:20
  • The correct link is macworld.com/article/1157846/mailgmail.html
    – lhf
    Commented Sep 19, 2012 at 19:57
  • Please just edit the question - everyone can edit things and should when they can correct something or make an answer better.
    – bmike
    Commented Sep 19, 2012 at 20:00

Are you using POP or IMAP?

Google GMail has help documents for that that.

POP configuration

IMAP configuration

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