Windows XP Pro + SP3
iPod Nano 1st generation, firmware version 1.3.1

When I connect the iPod to the PC iTunes says

iTunes has detected an iPod in recovery mode. You must restore
this iPod before it can be used with iTunes

OK, that's what I do. I get a message that

Your iPod has been restored to factory setting, and is
restarting. Please leave your iPod connected. It will
appear in the iTunes window after it restarts.

Then on the iPod the Apple logo appears for a few minutes, which then switches to a "Do not disconnect" message. Again after some time the recovery mode reappears in iTunes. I've cycled through this a few times, even on a different USB port, but no avail. If I disconnect the iPod I can walk through the menus, and reset it. The music of course has gone.

Is there a way to get the iPod out of recovery mode, other than with the iTunes function?

2 Answers 2


It may be a drive letter conflict in Windows. Go ahead and try the steps listed here: http://support.apple.com/kb/TS1493#changedrive

  • That's exactly it. I found it out myself as well, but this is the right answer, so you get the votes
    – stevenvh
    Commented Sep 30, 2011 at 16:38

I looked a bit further in it and I found the solution here. It appears the drive letter assigned to the iPod conflicted with another drive. Assigning a free drive letter as on the Apple support page solved the problem.

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