I am using a 2016 MacBook Pro 15" (Model A1707). Whenever I put my computer on sleep, then wake it up, I find that I cannot use Touch ID to unlock my computer. The screenshot below shows the screen when I wake up the computer. How can I enable Touch ID after my computer is asleep? Thanks!


3 Answers 3


The bug was fixed in macOS 10.12.2

  • 1
    That does not seem to be the case. I am on 10.12.4 and the touchId is still disabled after sleep mode.
    – BrianC
    May 23, 2017 at 17:01
  • 1
    Agreed, 10.12.5 and it's still an issue.
    – Robert
    Jul 4, 2017 at 8:36
  • Sometimes the Touch ID is still disabled after sleep mode on Mac OS X 10.13.6. Dec 14, 2019 at 7:37
  • Still broken on 10.14.6 Mar 20, 2020 at 5:39

uninstall Symantec antivirus if you have

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    – fsb
    Apr 3, 2018 at 13:02

I messed with the sleep/screen saver settings and restarted and it seemed to have fixed my issue.

  • Could you please specify which settings you changed? Dec 4, 2016 at 14:08

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