I'm trying to order a 100 page hardcover book through the Photos app on macOS 10.12.1. I have placed all my photos, go to complete my order, but the Photos app repeatedly crashes at around 85% upload.
Some points:
- Creating a PDF preview works fine, and everything appears fine.
- I have individually gone into every photo to ensure it is downloaded from iCloud.
- I have tried starting Photos while holding Shift to clear the cache.
- I have tried starting in safe boot.
Here is the crash report (all the reports are identical).
Crashed Thread: 3
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000018c24f51bec0 Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]
VM Regions Near 0x18c24f51bec0:
Memory Tag 249 0000000281033000-00000002897f2000 [135.7M] rw-/rwx SM=PRV
-->
MALLOC_NANO 0000600000000000-0000600004c00000 [ 76.0M] rw-/rwx SM=PRV
Application Specific Information: objc_msgSend() selector name: bytes Photo Foundation logging: 2016-11-29 21:57:55.889: Volume: RDVolume(0x600001a69b80) modelId=1 uuid=NFJYV07mTS6MCzjIdd55PQ optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:57:55.900: Volume: RDVolume(0x600001a6a440) modelId=2 uuid=QbAlfsnQTn+vxeWDXzlAUw optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:57:56.247: Volume: RDVolume(0x600001a69b80) modelId=1 uuid=NFJYV07mTS6MCzjIdd55PQ optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:57:56.247: Volume: RDVolume(0x600001a6a440) modelId=2 uuid=QbAlfsnQTn+vxeWDXzlAUw optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:57:56.297: Volume: RDVolume(0x600001a69b80) modelId=1 uuid=NFJYV07mTS6MCzjIdd55PQ optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:57:56.297: Volume: RDVolume(0x600001a6a440) modelId=2 uuid=QbAlfsnQTn+vxeWDXzlAUw optimisticLock=0 tableName=RKVolume state=persisted: name: Macintosh HD diskUuid: 1A548BF5-C18E-36DD-9764-2B16F5188C6C isOnline: Yes doesn't have a bookmark (__58-[RDVolumeCache internalFindVolumeByBookmarkForVolumeURL:]_block_invoke:445) 2016-11-29 21:58:08.267: *** Assertion failure in
-[RDVersion(RedRockProperties) orientation], /Library/Caches/com.apple.xbs/Sources/PhotoApp/PhotoApp-451.20.9/lib/redrock/Database/Models/RKVersion+Properties.m:42 Message: bad orientation: 0 on RDVersion(0x608002297200) modelId=52 uuid=byw16ok6TU2l82zA0bg13Q optimisticLock=0 tableName=RKVersion state=persisted,readonly Backtrace: 0 PhotoFoundation 0x00007fff9f4bd4e8 -[PFAssertionHandler newAssertionInfoInMethod:object:function:file:lineNumber:description:arguments:]
+ 370 1 PhotoFoundation 0x00007fff9f4bd677 -[PFAssertionHandler continueAfterAssertInFunction:file:lineNumber:description:arguments:]
+ 111 2 PhotoFoundation 0x00007fff9f4bd330 _PFAssertContinueHandler + 308 3 RedRock 0x0000000107ba97a0 -[RDVersion(RedRockProperties) orientation] + 99 4 PAImaging 0x0000000107407590
-[PAImageRequestService previewSizeForVersion:orientation:] + 134 5 PAImaging 0x0000000107404e98
-[PAImageRequestService submitPreviewRequest:canceler:] + 1035 6 PAImagingCore 0x0000000107979210
-[PAPreviewRequest submitSynchronous:] + 80 7 Photos 0x00000001052766da __63-[IPXSidebarViewController newPosterImageForAlbum:longestEdge:]_block_invoke + 405 8 PhotoFoundation 0x00007fff9f491c95
-[PFDispatchQueue _invoke:] + 73 9 PhotoFoundation 0x00007fff9f49a680 __54-[_PFFastLimitedConcurrencyQueue dispatchGroup:async:]_block_invoke_2 + 35 10 libdispatch.dylib 0x00007fffa449bf5f _dispatch_call_block_and_release + 12 11 libdispatch.dylib 0x00007fffa4493128
_dispatch_client_callout + 8 12 libdispatch.dylib 0x00007fffa44a8c71 _dispatch_continuation_pop + 630 13 libdispatch.dylib 0x00007fffa449fea3
_dispatch_async_redirect_invoke + 734 14 libdispatch.dylib 0x00007fffa4494ee0 _dispatch_root_queue_drain + 476 15 libdispatch.dylib 0x00007fffa4494cb7
_dispatch_worker_thread3 + 99 (-[RDVersion(RedRockProperties) orientation]:42) 2016-11-29 21:58:08.750: *** Assertion failure in
__75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2, /Library/Caches/com.apple.xbs/Sources/PhotoApp_SubFrameworks/PhotoApp-451.20.9/lib/lithium/Common/Table/LiImmutableModelCore.mm:128 Message: fileName(404) already added Backtrace: 0 PhotoFoundation 0x00007fff9f4bd4e8 -[PFAssertionHandler newAssertionInfoInMethod:object:function:file:lineNumber:description:arguments:]
+ 370 1 PhotoFoundation 0x00007fff9f4bd677 -[PFAssertionHandler continueAfterAssertInFunction:file:lineNumber:description:arguments:]
+ 111 2 PhotoFoundation 0x00007fff9f4bd330 _PFAssertContinueHandler + 308 3 PhotoLibraryPrivate 0x00007fff9f836b6f __75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2 + 193 4 CoreFoundation 0x00007fff8f404e12
__53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 114 5 CoreFoundation 0x00007fff8f404ccf -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 239 6 PhotoLibraryPrivate 0x00007fff9f836845
__75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke + 222 7 PhotoLibraryPrivate 0x00007fff9f857afd
-[LiTable modelPropertyIndexMapForSignature:createMap:] + 132 8 PhotoLibraryPrivate 0x00007fff9f836564
-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:] + 798 9 PhotoLibraryPrivate 0x00007fff9f82acb5
__100-[LiClientTable bufferReaderWithPropertyPaths:readOnly:defaultLocalModelProperties:coreLoadedBlock:]_block_invoke
+ 189 10 PhotoLibraryPrivate 0x00007fff9f861247 -[LiRequest handleLoadReply:] + 138 11 PhotoLibraryPrivate 0x00007fff9f57cdfd __36-[LiRequest handleReply:forLibrary:]_block_invoke + 77 12 PhotoFoundation 0x00007fff9f491c95 -[PFDispatchQueue _invoke:] + 73 13 PhotoFoundation 0x00007fff9f49903e
__48-[_PFFastLimitedConcurrencyQueue dispatchAsync:]_block_invoke_2 + 35 14 libdispatch.dylib 0x00007fffa449bf5f
_dispatch_call_block_and_release + 12 15 libdispatch.dylib 0x00007fffa4493128 _dispatch_client_callout + 8 16 libdispatch.dylib 0x00007fffa44a8c10 _dispatch_continuation_pop + 533 17 libdispatch.dylib 0x00007fffa449fea3
_dispatch_async_redirect_invoke + 734 18 libdispatch.dylib 0x00007fffa4494ee0 _dispatch_root_queue_drain + 476 19 libdispatch.dylib 0x00007fffa4494cb7
_dispatch_worker_thread3 + 99 (__75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2:128) 2016-11-29 21:58:09.447: -[PAPreviewMaker
_renderVersionToSize:description:canceler:canceled:timedOut:] Error: Failed to render preview image, version = IMG_3675.JPG, RDVersion(0x600001a8f730) modelId=21785 uuid=89knAHUMRDSKl1hNCvNrpg optimisticLock=0 tableName=RKVersion state=persisted, result = 0, error = Error Domain=PAImagingErrorDomain Code=1019 "(null)" UserInfo={English Error String - Not Localized=client should check for master availability before trying to export; perhaps prompting to reconnect} (-[PAPreviewMaker
_renderVersionToSize:description:canceler:canceled:timedOut:]:508)
This really stumps me. Any ideas of what else I can try? I've contacted Apple but we are yet to find a resolution.
