4

New MacBook Pro 2016 has only been in use for 2 weeks. Kernel Panics frequently when in use and also while trying to reinstall Sierra. I have reset the PRAM yet the problem persists. Any ideas whats going on and how to fix?

Here is the Panic report:

Tue Nov 22 00:34:30 2016

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f98f239bf): nvme: "Fatal error occurred. ID=0x843 ARG1=0x12a3 ARG2=0xae ARG3=0x8e EDD0=0x0 EDD1=0x0 EDD2=0x0 EDD3=0x0 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0. FW Revision=12.93.01\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-234.1.16/IONVMeController.cpp:4607
Backtrace (CPU 0), Frame : Return Address
0xffffff81188cbcd0 : 0xffffff8014cf748c 
0xffffff81188cbd50 : 0xffffff7f98f239bf 
0xffffff81188cbe90 : 0xffffff80152c3d20 
0xffffff81188cbf00 : 0xffffff8014d2edea 
0xffffff81188cbfb0 : 0xffffff8014ca6af7 
      Kernel Extensions in backtrace:
         com.apple.iokit.IONVMeFamily(2.1)[B460E2CE-D16E-3C0F-B41F-0E2A84FEB291]@0xffffff7f98f14000->0xffffff7f98f45fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[DA3A04FC-C0D3-3522-A13F-A7806B90BFAC]@0xffffff7f95e84000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[9356DDF0-3E63-3C8F-B468-D7B5D6EE3174]@0xffffff7f9550c000
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[6F4404D6-8625-35CA-AEB6-6ECD7B64FA52]@0xffffff7f987ae000
            dependency: com.apple.iokit.IOStorageFamily(2.1)[510A2AD8-C127-34AA-A984-95A82C6AC1DA]@0xffffff7f95546000
            dependency: com.apple.iokit.IOReportFamily(31)[3CAF0CDE-3EB5-32C8-91EF-EC5C7CAFBA22]@0xffffff7f95575000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16A2323a

Kernel version:
Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:10 PDT 2016; root:xnu-3789.1.32~4/RELEASE_X86_64
Kernel UUID: E186AB41-B8FA-31C4-B5A1-EF166929FE46
Kernel slide:     0x0000000014a00000
Kernel text base: 0xffffff8014c00000
__HIB  text base: 0xffffff8014b00000
System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)

System uptime in nanoseconds: 337012548413
last loaded kext at 34134025132: com.apple.driver.pmtelemetry   1 (addr 0xffffff7f9a56b000, size 73728)
last unloaded kext at 153371507237: com.apple.driver.usb.AppleUSBKDP    1.0 (addr 0xffffff7f95e38000, size 32768)
loaded kexts:
com.apple.driver.pmtelemetry    1
com.apple.iokit.IOUserEthernet  1.0.1
com.apple.driver.AGPM   110.23.7
com.apple.driver.ApplePlatformEnabler   2.7.0d0
com.apple.driver.X86PlatformShim    1.0.0
com.apple.iokit.IOBluetoothSerialManager    5.0.0f18
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleGraphicsDevicePolicy  3.13.60
com.apple.driver.AppleHDA   276.26
com.apple.driver.AppleOSXWatchdog   1
com.apple.driver.AppleIntelPCHPMC   1.1
com.apple.driver.AppleHV    1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleSMCLMU    208
com.apple.driver.AppleCameraInterface   5.57.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelSKLGraphicsFramebuffer   10.1.8
com.apple.driver.AppleMCCSControl   1.2.13
com.apple.nke.webcontentfilter  5
com.apple.driver.DiskImages.ReadWriteDiskImage  444
com.apple.driver.DiskImages.UDIFDiskImage   444
com.apple.driver.DiskImages.RAMBackingStore 444
com.apple.BootCache 39
com.apple.filesystems.hfs.kext  366.1.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleTopCaseHIDEventDriver 102
com.apple.driver.AirPort.Brcm4360   1100.37.1a16
com.apple.driver.AppleSmartBatteryManager   161.0.0
com.apple.driver.AppleACPIButtons   5.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    5.0
com.apple.driver.AppleAPIC  1.7
com.apple.security.quarantine   3
com.apple.security.TMSafetyNet  8
com.apple.nke.applicationfirewall   171
com.apple.kext.MojoKDP  2.0.2
com.apple.iokit.IOSurface   152
com.apple.driver.AppleGraphicsControl   3.13.60
com.apple.driver.DspFuncLib 276.26
com.apple.kext.OSvKernDSPLib    525
com.apple.iokit.IOBluetoothHostControllerUARTTransport  5.0.0f18
com.apple.iokit.IOBluetoothHostControllerTransport  5.0.0f18
com.apple.driver.AppleBacklightExpert   1.1.0
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.driver.AppleHDAController 276.26
com.apple.iokit.IOHDAFamily 276.26
com.apple.iokit.IOAudioFamily   205.11
com.apple.vecLib.kext   1.2.0
com.apple.kec.Libm  1
com.apple.driver.AppleIntelLpssUARTv1   3.0.60
com.apple.driver.AppleIntelLpssUARTCommon   3.0.60
com.apple.iokit.IOSerialFamily  11
com.apple.driver.X86PlatformPlugin  1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.AppleGraphicsDeviceControl    3.13.60
com.apple.iokit.IOAcceleratorFamily2    288.13
com.apple.driver.AppleSMC   3.1.9
com.apple.driver.AppleSMBusController   1.0.14d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.DiskImages.KernelBacked    444
com.apple.filesystems.hfs.encodings.kext    1
com.apple.driver.AppleHIDKeyboard   197
com.apple.driver.AppleMultitouchDriver  367.6
com.apple.driver.AppleInputDeviceSupport    76.1
com.apple.driver.AppleHSSPIHIDDriver    49
com.apple.driver.AppleThunderboltDPInAdapter    4.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily    4.5.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3
com.apple.driver.AppleHPM   3.0.8
com.apple.driver.AppleIntelLpssI2CController    3.0.60
com.apple.driver.AppleThunderboltNHI    4.1.3
com.apple.iokit.IOThunderboltFamily 6.2.1
com.apple.driver.AppleHSSPISupport  49
com.apple.iokit.IO80211Family   1200.12.2
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily  3.2
com.apple.driver.corecapture    1.0.4
com.apple.driver.AppleIntelLpssSpiController    3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily    2.1.0
com.apple.driver.AppleIntelLpssI2C  3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI    1.1
com.apple.driver.usb.AppleUSBXHCI   1.1
com.apple.driver.usb.AppleUSBHostPacketFilter   1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM  2.1
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  300.0
com.apple.kext.AppleMatch   1.0.0d1
com.apple.driver.AppleKeyStore  2
com.apple.driver.AppleMobileFileIntegrity   1.0.5
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.DiskImages 444
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOBluetoothFamily   5.0.0f18
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.iokit.IOReportFamily  31
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.AppleACPIPlatform  5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread   1
com.apple.kec.corecrypto    1.0
Model: MacBookPro13,1, BootROM MBP131.0205.B02, 2 processors, Intel Core i5, 2 GHz, 8 GB, SMC 2.36f93
Graphics: kHW_IntelIrisGraphics540Item, Intel Iris Graphics 540, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445422D45474346202020
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445422D45474346202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x159), Broadcom BCM43xx 1.0 (7.21.171.47.1a8)
Bluetooth: Version 5.0.1f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 10.8
  • Most of the panic report is missing. Could you add the rest? – Tetsujin Nov 22 '16 at 16:36
  • My bad, I added the rest! Thanks for having a look @Tetsujin – Sebastian Nov 22 '16 at 19:09
  • Having same issue here, could you tell us what programs you got installed, mine had its logic board replaced yesterday and the problems is still there, they say that it's maybe a software problem. Are you maybe running chrome or node servers? I've got the same kernel panic, – Santiago VdeK Feb 18 '17 at 22:35
2

Looks like a potential bad disk drive - which means that a logic board replacement could be necessary.

Run an Apple Hardware Test by booting the Mac while holding down the "d" key. Hopefully it will reports either disk or RAM problems.

As it is a new Mac you should be able to get the faulty hardware replaced under warranty.

  • I ran the hardware test, but it reports no problems with the system hardware. I will try to get in touch with apple tomorrow and see if they can help troubleshoot the problem. – Sebastian Nov 22 '16 at 23:50
  • @Sebastian Do you have any news on this? I've got the same problems :( – Daniel Dec 13 '16 at 14:22
  • Me too. Support hasn't been much help yet. Just doing the SMC NVRAM/PRAM reset dance. – Mat Schaffer Jun 20 '18 at 23:43
0

The problem ended up being a cascade issue, Apple replaced my Logic Board and SSD drive because apparently, when the SSD failed the whole Logic Board failed with it. The warranty saved me...

-1

Same here. MBP Late 2016 Kernel Panic after 20 Second to 20 Minutes.

Found this Site: How to fix kernel panics after installing OS X updates

I Found this Line within the Kernel Panic Log (Konsole.app)

org.pqrs.driver.Karabiner.VirtualHIDDevice.v020900  2.9.0

which is a Karabiner Kernel Extension which I thought I removed already. Karabiner is known for incompatibility with Sierra (https://github.com/tekezo/Karabiner/issues/660)

I removed the Kernel Extension by

sudo su
Password:
sh-3.2# rm -rf /Library/Extensions/org.pqrs.driver.Karabiner.VirtualHIDDevice.kext/

and rebooted my Mac and the System is running stable (at least i can write this :). Some keyboard glitches also gone. Hope this does the trick and my Mac is stable again. I am sorry for posting first just the "Same here. ...." as answer.

Here is the complete Panic Log.

*** Panic Report ***
panic(cpu 3 caller 0xffffff7f9d8e953f): nvme: "Fatal error occurred. ID=0x843 ARG1=0xc7e0 ARG2=0xbf ARG3=0xbe EDD0=0x10600000 EDD1=0x100000 EDD2=0x0 EDD3=0x1d400000 EDD4=0x0 EDD5=0x0 EDD6=0x0 EDD7=0x0. NAND Vendor=0x1, DRAM Vendor=0x2, SSD Capacity=256GB, FW Revision=12.93.01\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-234.30.5/IONVMeController.cpp:4632
Backtrace (CPU 3), Frame : Return Address
0xffffff91514b3cc0 : 0xffffff801c4f211c 
0xffffff91514b3d40 : 0xffffff7f9d8e953f 
0xffffff91514b3e90 : 0xffffff801cac3480 
0xffffff91514b3f00 : 0xffffff801c52a28a 
0xffffff91514b3fb0 : 0xffffff801c4a0af7 
      Kernel Extensions in backtrace:
         com.apple.iokit.IONVMeFamily(2.1)[4E988828-4656-393F-8010-ED3A20AE9702]@0xffffff7f9d8d9000->0xffffff7f9d90bfff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[3822FBDE-419D-323E-BAAC-78C0D6DCC7CA]@0xffffff7f9d1c5000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[6F8D3ACB-27CB-3B57-9E06-53E377762F5C]@0xffffff7f9cd32000
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[6F4404D6-8625-35CA-AEB6-6ECD7B64FA52]@0xffffff7f9d8ce000
            dependency: com.apple.iokit.IOStorageFamily(2.1)[3238C6A2-A948-378E-9C53-3883089C1B52]@0xffffff7f9cc50000
            dependency: com.apple.iokit.IOReportFamily(31)[B14DC3D3-7250-3DA3-BF50-C666EBEDAF4C]@0xffffff7f9d852000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16C67

Kernel version:
Darwin Kernel Version 16.3.0: Thu Nov 17 20:23:58 PST 2016; root:xnu-3789.31.2~1/RELEASE_X86_64
Kernel UUID: 8DF81F81-019F-348E-B47E-40A4484B9E21
Kernel slide:     0x000000001c200000
Kernel text base: 0xffffff801c400000
__HIB  text base: 0xffffff801c300000
System model name: MacBookPro13,1 (Mac-473D31EABEB93F9B)

System uptime in nanoseconds: 191688738417
last loaded kext at 130828512941: com.apple.filesystems.smbfs   3.1.1 (addr 0xffffff7f9d15d000, size 425984)
loaded kexts:
org.pqrs.driver.Karabiner.VirtualHIDDevice.v020900  2.9.0
com.apple.filesystems.smbfs 3.1.1
com.apple.driver.AppleBluetoothMultitouch   92
com.apple.filesystems.autofs    3.0
com.apple.driver.AudioAUUC  1.70
com.apple.driver.AGPM   110.23.14
com.apple.driver.ApplePlatformEnabler   2.7.0d0
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleOSXWatchdog   1
com.apple.driver.AppleGraphicsDevicePolicy  3.13.78
com.apple.driver.AppleUpstreamUserClient    3.6.4
com.apple.driver.AppleHDAHardwareConfigDriver   278.56
com.apple.driver.AppleHDA   278.56
com.apple.driver.pmtelemetry    1
com.apple.iokit.IOUserEthernet  1.0.1
com.apple.iokit.IOBluetoothSerialManager    5.0.2f4
com.apple.driver.AppleIntelSKLGraphics  10.2.2
com.apple.driver.AppleIntelPCHPMC   1.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleCameraInterface   5.57.0
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHV    1
com.apple.driver.AppleMuxControl    3.13.78
com.apple.driver.AppleSMCLMU    208
com.apple.driver.AppleIntelSKLGraphicsFramebuffer   10.2.2
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver    4.1.0
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleMCCSControl   1.2.15
com.apple.driver.CoreStorageFsck    540.30.1
com.apple.driver.AppleFileSystemDriver  3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext  366.30.3
com.apple.driver.AppleTopCaseHIDEventDriver 104
com.apple.driver.AirPort.Brcm4360   1130.3.1a4
com.apple.driver.AppleSmartBatteryManager   161.0.0
com.apple.driver.AppleACPIButtons   5.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    5.0
com.apple.driver.AppleAPIC  1.7
com.apple.nke.applicationfirewall   172
com.apple.security.quarantine   3
com.apple.security.TMSafetyNet  8
com.apple.driver.AppleBluetoothHIDKeyboard  197
com.apple.driver.IOBluetoothHIDDriver   5.0.2f4
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport  5.0.2f4
com.apple.iokit.IOBluetoothHostControllerTransport  5.0.2f4
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib    525
com.apple.iokit.IOBluetoothFamily   5.0.2f4
com.apple.iokit.IOSurface   153.3
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin  1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleSSE   1.0
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.iokit.IOAudioFamily   205.11
com.apple.vecLib.kext   1.2.0
com.apple.driver.AppleGraphicsControl   3.13.78
com.apple.driver.AppleThunderboltEDMSink    4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter   4.6.1
com.apple.driver.AppleSMBusPCI  1.0.14d1
com.apple.driver.AppleIntelLpssUARTv1   3.0.60
com.apple.driver.AppleIntelLpssUARTCommon   3.0.60
com.apple.iokit.IOSerialFamily  11
com.apple.AppleGraphicsDeviceControl    3.13.78
com.apple.iokit.IOAcceleratorFamily2    289.27
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleBacklightExpert   1.1.0
com.apple.iokit.IONDRVSupport   513.1
com.apple.driver.AppleSMC   3.1.9
com.apple.driver.AppleSMBusController   1.0.14d1
com.apple.iokit.IOGraphicsFamily    513.1
com.apple.iokit.IOSCSIArchitectureModelFamily   394.30.2
com.apple.driver.CoreStorage    540.30.1
com.apple.driver.AppleXsanScheme    3
com.apple.filesystems.hfs.encodings.kext    1
com.apple.driver.usb.AppleUSBHub    1.1
com.apple.driver.AppleUSBHostMergeProperties    1.1
com.apple.driver.AppleHIDKeyboard   197
com.apple.driver.AppleMultitouchDriver  368.7
com.apple.driver.AppleInputDeviceSupport    76.4
com.apple.driver.AppleHSSPIHIDDriver    49
com.apple.driver.AppleThunderboltDPInAdapter    4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily    4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.driver.AppleHPM   3.0.9
com.apple.driver.AppleIntelLpssI2CController    3.0.60
com.apple.driver.AppleThunderboltNHI    4.1.8
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.driver.AppleHSSPISupport  49
com.apple.iokit.IO80211Family   1200.12.2
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily  3.2
com.apple.driver.corecapture    1.0.4
com.apple.driver.AppleIntelLpssSpiController    3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily    2.1.0
com.apple.driver.AppleIntelLpssI2C  3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI    1.1
com.apple.driver.usb.AppleUSBXHCI   1.1
com.apple.driver.usb.AppleUSBHostPacketFilter   1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM  2.1
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  300.0
com.apple.kext.AppleMatch   1.0.0d1
com.apple.driver.AppleKeyStore  2
com.apple.driver.AppleMobileFileIntegrity   1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.DiskImages 444.30.5
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily  31
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform  5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.Libm  1
com.apple.kec.pthread   1
com.apple.kec.corecrypto    1.0
  • 1
    Looking at kexts can be helpful, but I do not think it addressed the question directly. Perhaps an elaboration on why looking at installed third party kexts is a good idea ;) – natemacinnes Apr 10 '17 at 21:06
  • There are no third party kexts in the log of the question. – zanony Nov 11 '18 at 11:46

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