Good day everyone. I've been at a bit of a bind as of late. I was trying to download Mavericks/Yosemite off of the Apple Store. I open it up, log in, then go to the "Purchased" tab. I scroll down and download OS X Mavericks. A confirmation pop up opens:

enter image description here

I then hit Continue to let it download through but I notice that it's just stuck at "Downloading", as seen in the screenshot below:

enter image description here

It has been sitting like that for roughly 5 minutes. Now, I don't know what to do and how to proceed. I've tried rebooting my laptop but that didn't do anything good, the same issue persisted.

This was the same case for Yosemite.

Any help will be very much appreciated. Thanks.

1 Answer 1


Look at the Launchpad icon in the Dock.
If it's downloading there will be a thermometer [which I've since been informed is actually called a determinate progress bar] under it showing progress.

Bear in mind the download might be as much as 6GB, so 5 minutes isn't really much at all unless you have a really fast connection.

enter image description here

If you rebooted, dropping the connection, then you might have to poke at it a bit to get it going again. It ought to auto-resume, but sometimes gets stuck.
If it did, click Launchpad, find the partial download icon, then hold Opt ⌥ & click the X in the top left corner.
Go back to Purchased & start over.

  • You said, "If it's downloading there will be a thermometer under it showing progress.", it is not a thermometer as a thermometer is an instrument for measuring and indicating temperature. It's a determinate progress bar. Have a look at: Indicator Controls - Progress Indicators Commented Oct 23, 2016 at 3:41
  • Nothing like a good, snappy name for something we see every day, is there? ;)
    – Tetsujin
    Commented Oct 23, 2016 at 8:01

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .