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First I'd like to say...

  1. I don't typically install antivirus on my computers but I had to make an exception for a client.
  2. I've talked to their help desk about this issue and aside from providing a spreadsheet of approved antivirus apps for Mac I have had no luck getting AnyConnect to recognize that I have installed one. Tried a few actually.
  3. They did ask some other people in company on Macs and they said they were running the AnyConnect in a windows vm and I'm guessing making windows act like a proxy for specific traffic. Not exactly sure how that is being configured, but that's my last resort.

So now the question, does anyone know what AnyConnect is checking? Is it a path? Or something else? I've been wondering if I can force it or fake it. My client doesn't want me to settle for Windows since their network people say they support it. No response from network dept on that so I'm on my own or have to hack together some obtuse solution.

So if anyone has any suggestions that would be awesome.

Thanks!

2

I cannot say I fully grok how anti-virus comes into play with your VPN software, but AnyConnect is a notoriously flaky VPN client. You are better off using the native VPN connection built into the OS. You will need to create a new Cisco VPN connection and most importantly, You will need the gateway IP, Group ID, and shared secret for your connection from your IT folk. You may find them quite reasonable about giving your that especially if you are are being locked out and can solve your problem with some self-sufficiency.

  • Oh! I didn't realize it was possible to connect with the native VPN settings. I had heard somewhere that Cisco was doing something semi proprietary. I will give that a try today and report back. Thanks for the tip! – Trozdol Oct 21 '16 at 13:06
  • Just wanted to let you know I didn't forget to update. I have a call later today with a NetOps person for working though the issue. So I'll post an update with whatever happens with that. – Trozdol Oct 24 '16 at 12:15
  • More bad news. So I talked to a network person which I think is outsourced or something. They asked me to open IE after I explained to them the problem was on a mac. This is just frustrating. – Trozdol Oct 25 '16 at 11:32
  • Ouch. They wouldn't give you the information you sought so you could configure it yourself? Or they couldn't? Sounds like the latter. Sorry- I know what that's like. – Darf Nader Oct 25 '16 at 21:47
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    That's a tough fix to have to install unwelcome software, but at least you are working. – Darf Nader Oct 27 '16 at 2:35

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