I have just re-downloaded Whatsapp and wanted to restore the chats that I have backed up. However, this occurs:

enter image description here

It has been stuck at 99% for the whole evening. I have tried following the guide WhatsApp published online but to no avail.

Is there anything that anyone knows which can help?

You must log in to answer this question.

protected by Community Oct 10 '16 at 20:49

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Browse other questions tagged .