In this century I thought pop-up windows were dying out. But no, the following...

This Mac can't connect to iCould because a problem with "[email protected]"

...window keeps popping up. How can I stop it? Even though I've already pressed "Later", after 1 or 2 seconds it comes out again! I am struggling for minutes to do things, and it is really annoying.

I'm running macOS 10.11.5.


  • For such annoying things I am returning back to Windows... People who can't program a computer should not bother the rest of the world with such type of annoyances...
    – mgruber4
    Dec 24, 2018 at 11:25

3 Answers 3


Preferences > Internet Accounts: Remove your iCloud account.

  • Does this lose you all your icloud data? Keychain etc? Apr 16, 2023 at 21:56

That dialog is particularly annoying and persistent. Providing a valid password is one way of stopping the dialog from coming back, though I find that when this occurs it is best to do the following:

  1. Log out
  2. Log back in
  3. Enter a valid password the first time this dialog pops up, OR enter the valid password in the iCloud page of System Preferences.

If I enter the password on the second, third, forth, etc. request, It seem that not all the things that wanted it get access to it.

If the problem is that you don't know the password, and have no way of recovering it, you might try deactivating or deleting the iCloud account from the iCloud page in System Preferences, then restart or at least log out and back in. You can always add the account again later when you have the correct information.

  • 1
    You have missed out the case when I have a valid apple account, but I don't want to log in to icloud.
    – Qsigma
    Jun 13, 2018 at 10:45

A temporary workaround to this annoyance is to kill the iCloud helper daemon.

Launch Activity Monitor app (in Applications -> Utilities), search for iCloud, select iCloud Helper, and click the Stop button.

It'll stop the dialog from appearing until the next reboot. Helpful if you’re servicing someone else’s Mac and you don’t know the iCloud credentials, which was my case.

  • Is there a way to stop the helper launching on the next reboot? Can I delete the helper without breaking findmymymac?
    – Qsigma
    Jun 13, 2018 at 10:44
  • 1
    I wouldn't be sure. You should try. Maybe there's another daemon for that. Jun 14, 2018 at 15:33
  • @Qsigma Find My Mac is an iCloud feature, so if you can't connect to iCloud you can't use it from that Mac, or to find that Mac.
    – Mentalist
    Feb 25, 2020 at 15:32

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