In this century I thought pop-up windows were dying out. But no, the following...

This Mac can't connect to iCould because a problem with "aa@bb.com"

...window keeps popping up. How can I stop it? Even though I've already pressed "Later", after 1 or 2 seconds it comes out again! I am struggling for minutes to do things, and it is really annoying.

I'm running macOS 10.11.5.


  • For such annoying things I am returning back to Windows... People who can't program a computer should not bother the rest of the world with such type of annoyances... – mgruber4 Dec 24 '18 at 11:25

Preferences > Internet Accounts: Remove your iCloud account.


That dialog is particularly annoying and persistent. Providing a valid password is one way of stopping the dialog from coming back, though I find that when this occurs it is best to do the following:

  1. Log out
  2. Log back in
  3. Enter a valid password the first time this dialog pops up, OR enter the valid password in the iCloud page of System Preferences.

If I enter the password on the second, third, forth, etc. request, It seem that not all the things that wanted it get access to it.

If the problem is that you don't know the password, and have no way of recovering it, you might try deactivating or deleting the iCloud account from the iCloud page in System Preferences, then restart or at least log out and back in. You can always add the account again later when you have the correct information.

  • 1
    You have missed out the case when I have a valid apple account, but I don't want to log in to icloud. – Qsigma Jun 13 '18 at 10:45

A temporary workaround to this annoyance is to kill the iCloud helper daemon.

Launch Activity Monitor app (in Applications -> Utilities), search for iCloud, select iCloud Helper, and click the Stop button.

It'll stop the dialog from appearing until the next reboot.

(Sorry if my English is not perfect, but I hope it helps)

  • Is there a way to stop the helper launching on the next reboot? Can I delete the helper without breaking findmymymac? – Qsigma Jun 13 '18 at 10:44
  • 1
    I wouldn't be sure. You should try. Maybe there's another daemon for that. – Alvaro Becerra 'Caifo' Jun 14 '18 at 15:33

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