I'm trying to set up 2FA on my iCloud account but I get this message:
Any ideas on a solution? There's also no option in the security settings on my iPhone to enable it. I'm running the latest versions of iOS and macOS.
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Had the same issue.
In my case I apparently missed/junked/deleted the verification email sent to me by Apple. A call into support and they resent the email and I was good to go.
Before you call a quick search of your email for email@example.com might save you some time.
Hope this helps.
If you have enabled two-step-verification you need to disable it first. Go to your AppleID website, login and edit the security section. Disable the two-step-verification.
If you're ready with that, you can try to enable the two-factor-authentication on your device.
AppleID Website: https://appleid.apple.com/#!&page=signin