I have an iPhone 5S which I used to backup towards my old MBP. At some point I moved to a new MBP and I realized that I had forgotten my backup encryption password. Obviously there is no point to a password if there is a way around it, so I did what was recommended:
- take an iCloud backup
- wipe off the phone
- remove any existing local backup in iTunes
- restored the phone from the iCloud backup
So right now there are no local backups, but I still cannot de-activate the encryption, or change the password. I tried Apple ID password, a bunch of other reasonable passwords I might have used. No avail!
I am not trying to decrypt an existing backup, I am merely trying to reset the backup procedure so that I don't have to do my backups on the cloud (also end up paying for storage when I have lots of physical storage at home).
I cannot grasp the motivation behind forever losing a functionality because I cannot remember one of many passwords I have to remember. To add insult to injury Apple homepage won't let me get in touch with support, since my phone is old. However, as far as I can tell the issue is with iTunes, not with the phone.
Some additional info:
- my phone is not jailbroken (thus no ssh access), i'd like to keep it that way if I can
- there's nothing of use in Keychain Access
What can I do?