My 6-month-old iPhone 6 is hot at the top, by camera lens, won't hold a charge and the camera is just black. All other functions are normal. This started a few days ago.

  • Can you be more specific? What model iPhone do you have? When did this start happening? – Munesawagi Sep 2 '16 at 18:36
  • I edited the user's responses into the question. – tubedogg Sep 2 '16 at 19:43

When I have seen this behavior, it has been hardware failure (usually due to water damage). If your phone is less than 6 months old and you have no reason to suspect water damage, you should contact Apple at https://getsupport.apple.com/

  • 1
    getsupport.apple.com is much more helpful here because it skips the basic troubleshooting and goes right to where you can contact Apple. – owlswipe Sep 3 '16 at 4:03
  • Edited to reflect that – samh Sep 3 '16 at 11:16

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .