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I have an iPhone SE and when I tried calling my Boyfriend, he couldn't hear me. I called my Mom to see if it would happen but she COULD hear me. I could hear him clearly. This has never happened before and we've called multiple times. Why can he specifically not hear me? He used his phone earlier and was able to hear other people. What should I do to fix this?

  • iPhone let you conference call three people. What happens then? The short answer is your cellular carrier is the first place for help - but perhaps we can help you with some confidence to call them for help. – bmike Aug 29 '16 at 12:54
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First, just try again, make sure it wasn't just a glitch.

Then, to fully test...

Reboot all 3 phones, yours, boyfriend's, mom's.

Ring each person to test - that's 6 phone calls - you to mom, mom to you, you to boyfriend, boyfriend to you, mom to boyfriend, boyfriend to mom.
That last couple might feel odd, depending on how well they know each other, but it's the only solid test to see if it is specifically just an issue between you & your boyfriend.

If only one/two of those tests fails [the expected ones], the next test would involve each person travelling far enough that they are certain to be using a different phone mast & repeat the process.

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I've had something similar with an Iphone 6s. Some people could barely hear me, had to turn on the speaker, while others could hear me just fine.

When something else broke, I've send it back for warranty and at Apply they acknowledged the problem(s) and I received a new one (because It could not be fixed). With the new one I do not have this problem anymore.

Attention -> I received a new one because the broken button could not be fixed. I do not know what they would have done with only the sound issue. But you can always contact support?

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