This answer, or something extremely similar, has already been asked before, at MacBook Pro locked with Find My Mac and won't let me boot. That said, this question is not a duplicate, as I need an answer not listed there. One of the solutions was holdign down command-option-P-R as the computer turned on. This does not work for me, even though it should. Apple support has said I would need to come in to a store, but as it's a long drive, I would prefer to find an answer that does not require me to drive there. If nobody can answer this, please tell me what they would do at the Apple store, if you know.

  • In the link you provided, "MacBook Pro Locked..." one of the answers indicated that the person took their Mac to the Genius Bar and they "unlocked the firmware" and only then were they able to start it up with command + option + P + R.
    – TMHahn
    Commented Aug 23, 2016 at 23:05
  • Right. I'm just trying to find a way without making the long drive to the apple store. Commented Aug 23, 2016 at 23:07

1 Answer 1


What they would do in the store is work with you to make sure you don't really have access to the Apple ID. They would also seek to identify you as the original purchaser - if you can provide proof of identity and proof of purchase, they might have a procedure to erase the lock.

I would work with AppleCare on the phone or internet to see if they can help with the Apple ID. Then you can decide to drive in person to Apple or perhaps see if there is a closer Apple Technician that could assist you with an unlock. The benefit of Apple is they don't charge money for this service - and you might pay someone else to assist.

  • I have already worked with the AppleCare people, and they simply told me to go to the technician. The reason why I ask here is that it is a long drive away, and I'd rather figure out a way to fix it myself. Commented Aug 23, 2016 at 23:04

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